Terms of Service

These Terms of Service ("Terms") govern your use of the Bluelake Homecare ("Bluelake," "we," "us," or "our") website. Please read these Terms carefully before using the site. Bluelake serves families across all of Michigan.

1. Acceptance of these terms

By accessing or using this website, you agree to be bound by these Terms and by our Privacy Policy, which is incorporated here by reference. If you do not agree to these Terms, please do not use the site. If you are using the site on behalf of someone else, you represent that you are authorized to do so.

2. Use of the website

You may use this website for lawful purposes only and in a way that does not infringe the rights of others or restrict their use of the site. You agree not to:

• Use the site in any way that violates applicable law or regulation
• Attempt to gain unauthorized access to the site, its servers, or any connected systems
• Interfere with or disrupt the operation, security, or performance of the site
• Submit false, misleading, or fraudulent information, or impersonate another person
• Use any automated means to scrape, harvest, or collect information from the site without our permission

4. Contact forms and consent to be contacted

When you submit a contact or request form on this site, you agree that Bluelake and its representatives may contact you about your inquiry and our services, including by phone, text message, and email, using the contact information you provide. Standard message and data rates may apply to text messages, and you can opt out of texts at any time by replying STOP. Consent to be contacted by automated means is not a condition of receiving any service. For more detail, including SMS terms, see our Privacy Policy.

Please submit contact information only through our forms. Do not submit sensitive health details or medical records through the website.

Text messaging (SMS) program

Blue Lake Homecare MI LLC operates a text messaging program for people who opt in. Messages include appointment and scheduling coordination, responses to questions you send us, care updates, and promotional and informational messages about our home care services. Message frequency varies.

By opting in, you confirm that you are at least 18 years old and are the account holder or an authorized user of the mobile number you provide. Message and data rates may apply. Reply STOP to unsubscribe at any time, or HELP for help. Consent to receive text messages is not a condition of purchasing any goods or services.

Carriers are not liable for delayed or undelivered messages. Message delivery depends on your mobile carrier's network and is not guaranteed. See our Privacy Policy for how we handle the information you provide.

5. Intellectual property

The website and its contents, including text, graphics, logos, the Bluelake name and mark, images, and the overall design, are owned by or licensed to Bluelake and are protected by intellectual property laws. You may view and use the site for your personal, non-commercial use. You may not copy, reproduce, distribute, modify, or create derivative works from any part of the site without our prior written permission, except as expressly allowed by these Terms or applicable law.

6. Third-party links

This website may contain links to third-party websites or resources that we do not own or control. We provide these links for convenience only, and we are not responsible for the content, products, services, or privacy practices of any third-party site. Accessing a linked site is at your own risk, and you should review that site's own terms and privacy policy.

7. Disclaimers and no warranties

The website is provided on an "as is" and "as available" basis. To the fullest extent permitted by law, Bluelake disclaims all warranties of any kind, whether express or implied, including warranties of merchantability, fitness for a particular purpose, title, and non-infringement. We do not warrant that the site will be uninterrupted, error free, secure, or free of viruses or other harmful components, or that any information on the site is accurate, complete, or current.

8. Limitation of liability

To the fullest extent permitted by law, Bluelake and its owners, employees, and affiliates will not be liable for any indirect, incidental, special, consequential, or punitive damages, or any loss of data, revenue, or goodwill, arising out of or related to your use of, or inability to use, this website, even if we have been advised of the possibility of such damages. To the extent liability cannot be fully excluded, our total liability arising out of or related to the website is limited to the greater of one hundred dollars (100 USD) or the amount you paid us, if any, to access the site.

9. Indemnification

You agree to indemnify, defend, and hold harmless Bluelake and its owners, employees, and affiliates from and against any claims, liabilities, damages, losses, and expenses, including reasonable legal fees, arising out of or related to your use of the website, your violation of these Terms, or your violation of any rights of another party.

10. Governing law

These Terms and any dispute arising out of or related to them or the website are governed by the laws of the State of Michigan, without regard to its conflict of laws rules. You agree that any dispute will be subject to the exclusive jurisdiction of the state and federal courts located in Michigan, to the extent permitted by law.

11. Changes to these terms

We may update these Terms from time to time. When we do, we will revise the effective date at the top of this page. Changes take effect when posted. Your continued use of the site after we post changes means you accept the updated Terms. We encourage you to review this page periodically.

12. Contact us

If you have questions about these Terms, please reach out:

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See also our Privacy Policy.